Presentation matters. How we perceive objects, events, and people has a direct impact on our thoughts, feelings, and motivations toward them. Neuromarketing, also known as consumer neuroscience, examines how the human brain processes stimuli and uses that information to make a decision. With the right stimuli, consumers can, ideally, be encouraged to make decisions about products and services.
When it comes to food, people eat with their eyes first. The expectation theory suggests that without even tasting a dish, we are able to anticipate how it would taste based on how it looks. That anticipation plays a key role in how well the dining experience will turn out.
Since food is a multi-billion dollar industry across the globe, it’s worth looking into the impact of plating and portion sizing on consumer behavior. The accomplishments of successful food establishments are not only a result of delicious food and impeccable service. Experts agree that a good, holistic dining experience is key to attracting and clientele.
Posted in Research, Archive
published on Tuesday, 03 December 2024
Go back to the last video ad that caught your eye. Was it the creative that stopped you from scrolling? Was it the message? Or perhaps it was the way it made you feel? While you might know why you liked it, your brain and body were telling a different story through subtle signals you weren't even aware of - small expressions on your face and tiny changes in your skin's sweat response.
Posted in Archive, Advertising
published on Tuesday, 19 November 2024
"Do I really need that much toilet paper?"
If you’ve ever shopped at a big-box warehouse, you’ve probably questioned whether you’ll actually use up those jumbo packs of toilet paper, deodorant, or air freshener. The sheer volume can make single-item purchases at a local store seem more practical. But a recent study suggests that a simple shift in bulk pricing could make buying in bulk feel like the smarter option.
As convenience and bulk shopping grow in popularity, understanding what drives our buying choices is crucial. This new research uncovers a surprising insight that could transform how brands price multipacks to make them more appealing.
Posted in Archive, Conversion
published on Tuesday, 05 November 2024
Think about the Ferrero Rocher chocolates. Almost everyone recognizes the shiny gold foil that wraps the chocolate. This packaging doesn’t just wrap the chocolates, it makes it look luxurious and special. Unwrapping the small round, rocky-like chocolate, creates a sensory experience even before you take the first bite and taste all the layers of flavor of this small chocolate. Personally, as a chocolate lover, just writing about it has me craving one right now!
Posted in Archive, Strategy
published on Tuesday, 22 October 2024
Recently, I was at the well-known Dutch supermarket, Albert Heijn, using the self-scan kiosk to pay for my daily groceries. As I tapped my credit card against the terminal, no sound came from the device. Confused, I thought my payment hadn’t gone through, so I tried again. It suddenly dawned on me that the payment might now be deducted twice. Thankfully, this wasn’t the case. The next day, I made another grocery purchase, and this time, the terminal made a sound. I immediately realized how comforting that simple beep was—it reassured me that my payment had gone through. And I’m not alone in this experience. Research has shown that the beeping sounds from the cash register, signaling that the payment was received, significantly boost customer satisfaction (Reynolds‐McIlnay & Morrin, 2019).
Posted in Archive, Strategy
published on Tuesday, 08 October 2024
