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Tom van Bommel

I help brands uncover what their customers don’t tell them.

Articles from this author

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Strategy

A Nudge That Cuts Waste — Without Cutting Satisfaction

Imagine you’re in a cozy bistro. You’re browsing the menu, thinking about what you feel like eating. Now imagine a message on your table: “We are committed to reducing food waste - you can help! Abo…
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Strategy

How Categories Grow: Practical Guidelines for Predictable Category Growth

Byron Sharp has shattered many brand growth myths with his books How Brands Grow part 1 and 2. He provided clear empirical data that showed brand choice is rarely driven by passion, but rather by our…
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Advertising

Is it Better to Have Many Short Impressions, or a Few Long Ones – What Science Says about Advertising Length and Frequency

There’s a heated debate among advertisers about the role of attention in ad effectiveness. More specifically, the interplay between duration and frequency causes quite the controversy. On the one ha…
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Research

Why nudging makes you buy more, but consume less!

Subtle details at the point-of-purchase can have a powerful sway on what we buy. Ever since Thaler and Sunstein coined the concept of nudging in their 2008 book Nudge, its underlying psychological pr…
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Advertising

Don’t bury traditional banner ads just yet. Here’s what eye-tracking shows

Is banner advertising dead and buried? It certainly doesn’t look like it: banners are still highly prevalent across the web. Nonetheless, today’s click-through rates of these traditional banner ads a…
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Conversion

When Price Promotions Benefit Neighboring Products too

Consumer psychologists and neuromarketing researchers try to disentangle what makes a product stand out on a shelf. With eye tracking, we can now measure even the most subtle attentional effects. Th…
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Strategy

,99 or ,00 – when charm pricing backfires

Marketers love to end their prices with the magical numerical combination of 99. This practice, which is also known as charm pricing, psychological pricing or odd pricing, is seen in virtually every…
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Conversion

Does Nudging Towards Healthier Options Work? A matter of Hunger

In 2016, we shared an interesting study on how food arrangement can be used to nudge us towards healthier choices: How To Make People Prefer A Dry Salad Over A Tasty Cheeseburger. The study demonstr…
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Research

Three Powerful New Ways to Measure Brand Image

Few marketers would dispute that brand image is an essential part of the DNA of any successful brand that’s out there today. However, as important as brand image may be, the construct does pose quite…
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Strategy

The Ultimate Guide to Product Assortment Psychology in 2022

If there’s one thing that retail psychologists have learned over the years, it’s that choice isn’t always good. Few people will be excited by facing 382 options of laundry detergent. Alternatively, 3…

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